Privacy Policy

At EEZEPC, protecting your personal data is our top priority. This Privacy Policy outlines how we collect, use, store, and safeguard your information. By accessing or using our website (https://eezepc.com), you agree to the practices described herein. If you have any questions or concerns, please contact us at [email protected].


1. Scope of This Privacy Policy

This Privacy Policy applies to all users of our website, including those who browse, register, place orders, or otherwise engage with our services. “You” refers to any individual interacting with our website, submitting personal data, or using any of our services.


2. Information We Collect

To provide our services, we collect certain personal information, including:

  • Personal Information: Name, email address, phone number, gender, address, and title.
  • Account Information: Username, password, and any account preferences.
  • Order Information: Delivery address, billing address, order details, and payment information (bank account or card details).
  • Technical Information: IP address, browser type, operating system, and cookies for analytics, fraud prevention, and user experience optimization.
  • Other Voluntary Information: Comments, suggestions, feedback, and survey responses you may submit.

Note: Your credit/debit card information is never stored, accessed, or retained by EEZEPC. All payments are processed securely through authorized third-party payment providers.


3. How We Use Your Information

We use your information to:

  • Process Orders: To manage, process, and fulfill your orders, payments, and deliveries.
  • Customer Support: To handle inquiries, complaints, and any claims you may raise.
  • Communication: To send you order updates, delivery notifications, and other important updates.
  • Marketing: To send promotional messages, newsletters, or product updates (only with your consent).
  • Fraud Detection & Prevention: To ensure the security of payments and detect fraudulent activity.
  • Legal Compliance: To comply with applicable laws, legal requests, and regulatory obligations.

Important Note: If you do not wish to receive marketing communications, you can opt-out at any time by following the instructions provided in our marketing messages or by contacting us at [email protected].


4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers & Partners: We may share your details (e.g., name, address, phone number) with third parties like courier, shipping, and logistics providers to ensure timely delivery.
  • Payment Processing: Payments made via EEZEPC are processed securely by trusted third-party providers, including payment gateways and banks, in accordance with the highest security standards.
  • Legal Requirements: We may be required to disclose personal information to comply with legal obligations or in response to a lawful request from public authorities.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.


5. Data Retention

We retain your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by law. This includes retaining information for:

  • Order processing and after-sale support.
  • Legal compliance and record-keeping obligations.
  • Fraud prevention, security, and dispute resolution.

Once your data is no longer required, we ensure it is securely deleted or anonymized.


6. Data Security

We have implemented advanced security measures to protect your personal data from unauthorized access, disclosure, or misuse. Our security practices include:

  • Data Encryption: All sensitive data, including payments, are processed via Secure Sockets Layer (SSL) encryption.
  • Secure Storage: Personal data is stored on secured servers with industry-grade firewalls and protection protocols.
  • Access Control: Only authorized personnel and trusted third parties can access your data, subject to confidentiality agreements.

We also advise users to create strong passwords, maintain confidentiality of their login credentials, and avoid sharing them with others. EEZEPC is not liable for any misuse of passwords unless it can be proven that we are directly responsible for the breach.


7. Cookies & Tracking Technologies

Cookies are small files stored on your device that enable us to recognize you and improve your browsing experience. We use cookies to:

  • Enhance User Experience: Allow you to remain logged in, store preferences, and provide personalized product recommendations.
  • Improve Website Performance: Track website usage, monitor traffic, and identify potential areas of improvement.
  • Fraud Detection: Identify and prevent suspicious behavior.

Note: You can disable cookies in your browser settings. However, doing so may impact your ability to use certain features, such as order placement and login functionality.


8. User Rights

You have rights under data protection laws to access, correct, and request deletion of your personal information. You can:

  • Access Your Data: View your order history, saved preferences, and stored personal data in your EEZEPC account.
  • Update Information: Update or correct your personal details in your account settings.
  • Request Deletion: Request the deletion of your personal data (subject to our retention obligations).
  • Data Portability: Request a copy of your personal data.

To exercise any of these rights, please contact us at [email protected]. We aim to respond to all requests within 30 days.


9. Children’s Privacy

Our website is intended for use by individuals aged 18 and over. We do not knowingly collect or store data from children under the age of 18. If you believe we have inadvertently collected information from a child, please contact us at [email protected], and we will delete the information.


10. Fraud Prevention & Security

We work with trusted payment gateways and fraud prevention services to detect and prevent fraudulent activity. This includes monitoring for suspicious account activity, payment anomalies, and misuse of the site. EEZEPC follows industry best practices to protect its users.

Note: Do not share sensitive payment information (e.g., card details) with anyone over email or on unsecured channels. EEZEPC will never ask for such details via email or phone.


11. Changes to This Privacy Policy

EEZEPC reserves the right to update or modify this Privacy Policy at any time. We will notify users of material changes, and the updated policy will be published on this page with the effective date. We encourage you to review this policy periodically.


12. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy, please feel free to contact us via the following methods:

We welcome your suggestions, comments, and feedback. Your insights help us improve our service and protect your privacy.


By using EEZEPC‘s website, you acknowledge and agree to the terms of this Privacy Policy. Your continued use of our services signifies your acceptance of the updated policy.