Terms and Conditions

Man with term and condition 5536
Welcome to EEZEPC! Our website is owned and operated by EEZEPC. The terms “we,” “us,” and “our” refer to EEZEPC. By using our website (https://eezepc.com) and purchasing any products or services, you agree to abide by the following Terms and Conditions. Please read them carefully as they outline your rights, obligations, and the rules governing your interaction with our website.

These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content. By accessing or using the website, you accept these Terms and Conditions.

We reserve the right to modify, update, or amend these Terms and Conditions at any time without prior notice. Each time you place an order with us, you agree to the latest version of the Terms and Conditions.


1. About Us

EEZEPC is a registered business operating in Karachi, Pakistan. Our mission is to provide you with high-quality products and services.

Contact Us

Our customer support team is available to assist you with any inquiries related to orders, shipping, warranties, or general support.


2. Eligibility to Use Our Website

By using this website, you represent that you are at least 18 years old or have the legal authority to agree to these Terms and Conditions. You must not use our website for any unlawful purpose or to violate any applicable laws.


3. Placing an Order

When you place an order on our website, you agree to provide accurate, current, and complete information. Any false, inaccurate, or incomplete details may result in a delay or cancellation of your order.

Order Acceptance
Once you place an order, you will receive a confirmation email and SMS. However, this email or SMS does not signify our acceptance of your order. We reserve the right to reject or cancel an order for reasons that include, but are not limited to:

  • The product is out of stock.
  • We cannot deliver to your address.
  • The product or service is no longer available.
  • Pricing or description errors.
  • Issues beyond our control (e.g., force majeure events).

If your order is canceled, we will notify you and refund any payments you have made.


4. Payment Terms

We accept various payment methods, including debit/credit cards and other payment gateways. All payments are processed securely through authorized third-party providers.

We do not store any credit or debit card details on our servers. If there are issues with payment processing, please contact us immediately.


5. Shipping Policy

We aim to deliver your order within 3-5 working days from the date of order placement. Delivery times may vary depending on product availability, your location, and courier delays.

Delivery Partners
We deliver products using our own delivery riders or trusted third-party courier services, including Leopards Courier.

Delivery Charges
Delivery fees may apply depending on the nature of the product, order size, and location. All applicable delivery charges are displayed at checkout.

Delivery Issues
If your order is delayed, misplaced, or wrongly marked as refused, please contact us at [email protected] or via WhatsApp at 0302-2044172 with your order number, and we will investigate and resolve the matter as quickly as possible.


6. Warranties & Return Policy

For details on warranties and returns, please refer to our Warranties and Returns Policy.

If your product is eligible for a return or warranty claim, please contact us for further instructions.


7. Cancellation Policy

Once an order is placed, it can only be canceled within 24 hours of the purchase. After this window, the order enters processing and may not be eligible for cancellation.

You have the option to cancel your order within 24 hours directly from the order page, but only if the order status is ‘Order Placed’. For orders with any other status, please contact us for assistance at [email protected], [email protected] or via WhatsApp at 0302-2044172


8. Refund Policy

Refunds are issued under the following conditions:

  1. Order Cancellation: You can request to cancel your order at any time before it is shipped. If the order is still in the ‘Order Placed’ status, you can cancel it directly from the order page within 24 hours. For other statuses, please contact our support team.
  2. Product Defect: Refunds for defective products are handled in accordance with our Warranties and Returns Policy.
  3. Non-Delivery: If the order is with the courier but has not been delivered, we will first work with the courier to resolve any delivery issues. If the parcel remains undelivered and is returned to us, we will issue a full refund, including shipping fees, provided the order is returned to our warehouse.
  4. Return: Returns for products are handled in accordance with our Warranties and Returns Policy.
  5. Change of Mind or Customer-Initiated Refunds: If a refund is requested due to a change of mind, mistaken order, or any reason not caused by us, a 2% processing fee will be deducted for payments made via credit or debit card. This deduction covers non-refundable transaction charges imposed by our payment processor.

Refunds are processed back to the original payment method. Please allow 7-10 working days for the refund to be completed.


9. Intellectual Property

All content, images, text, and design elements on the EEZEPC website are the property of EEZEPC or licensed to us. You are not permitted to copy, distribute, reproduce, or modify any part of the website without our written consent.


10. Limitation of Liability

While we strive to provide accurate information and timely service, EEZEPC is not liable for:

  • Errors or inaccuracies on our website.
  • Delays or disruptions caused by force majeure events (e.g., natural disasters, strikes, etc.).
  • Indirect, incidental, or consequential damages caused by the use of our products or services.

Our maximum liability to you in any event is limited to the amount you paid for the product or service.


11. Your Obligations

As a user of this website, you agree to:

  • Provide accurate information at checkout.
  • Not engage in fraudulent activity, such as using stolen payment methods.
  • Use the website lawfully and ethically.

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any unauthorized activity that occurs under your account.


12. Fraud Prevention

To prevent fraud and ensure customer safety, we may take the following actions:

  • Verify the accuracy of customer information.
  • Cancel orders that appear suspicious or fraudulent.
  • Collaborate with financial institutions and law enforcement if fraud is detected.


13. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of The Islamic Republic of Pakistan. Any dispute arising from your use of this website will be resolved in the courts of Karachi, Pakistan, including any consumer courts.


14. Amendments to These Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. By continuing to use the website after the changes are posted, you acknowledge and accept the revised Terms and Conditions.


15. Termination

We reserve the right to suspend or terminate your access to our website if we believe you have violated these Terms and Conditions. If terminated, you will no longer have access to the website’s services.


16. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and Warranties & Returns Policy, constitute the entire agreement between EEZEPC and you. This supersedes all prior agreements, understandings, and communications.


17. Contact Us

For questions or concerns related to these Terms and Conditions, please contact us at:

We are committed to providing you with excellent service and look forward to helping you with any questions you may have.

By using this website, you agree to the above Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms protect both you and EEZEPC to ensure a smooth, transparent, and secure experience.