Authorised Dealer

ASUS ROG Ally X 7″ 120Hz FHD 1080p Gaming Handheld – AMD Ryzen Z1 Extreme Processor – 24GB with 1TB SSD – Black

SKU: 39019238
Model: RC72LA-NH007W

Rs 289,990

Rs 25,374/mo.* View EMI Plans

Authorised Dealer

Model: ROG Ally X
Processor: AMD Ryzen Z1 Extreme

ezCare Protection Plan

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(+Rs 8,700)
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EMI starts at Rs 25,374 - View Plans
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Order now, and we'll make sure your favourites reach you with extra care.

Safe & Secure Shipping

  • EEZEPC Express Delivery

Applicable for Karachi*

Instant. Safe. Reliable.

Expect Delivery By:
Wednesday, 8th Oct - Thursday, 9th Oct
  • Standard Courier Delivery

Enjoy peace of mind with our trusted delivery partners.

Expect Delivery By:
Wednesday, 8th Oct – Friday, 10th Oct

Warranty Information

Understanding the terms

Brand Warranty

"Brand Warranty" refers to the manufacturer's assurance and commitment to stand behind the quality and durability of their products. When a product comes with a brand warranty, it means that the manufacturer guarantees to repair, replace or refund the item within a specified period if it experiences defects or malfunctions under normal usage conditions, under their terms & conditions. This warranty serves as a form of consumer protection, instilling confidence in the product's reliability and the brand's commitment to customer satisfaction. It offers peace of mind to consumers, assuring them that the brand is dedicated to maintaining the integrity of its products even after purchase.

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Earn ezcoins on every purchase!
How do I earn ezcoins?
Shop for Rs. 100 = Earn 1 ezcoin
Note: ezcoins are credited once the order is completed. You can redeem up to 700 ezcoins in a single purchase.
The EEZEPC Loyalty Program is an exclusive opportunity for our valued customers to earn ezcoins and rewards by shopping with us.
  • Free 7-Day returns

Return Policies

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Returns

Goods That Do Not Meet The Description

At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.

Video Proof

Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.

Tampered/Damaged Seal

Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.

  • Need help? Ask our Experts

Warranty Information

Understanding the terms

Manufacturer Warranty

This product is covered by the manufacturer’s warranty, which ensures that any defects or malfunctions due to normal use will be repaired or replaced, in accordance with the manufacturer’s policy. Please be aware that EEZEPC does not handle warranty claims and is not responsible for warranty services related to this product.

For any warranty claims, technical support, or service requests, please contact the manufacturer directly. Their customer service team will assist you, or you can visit an authorised service center for repairs or replacements.

  • Shop More, Save More
  • Shop More, Save More
Shop, earn, save! Get 2899 ezcoins (Rs 2,899) as a reward with this purchase.
ezcoins 
Earn ezcoins on every purchase!
How do I earn ezcoins?
Shop for Rs. 100 = Earn 1 ezcoin
Note: ezcoins are credited once the order is completed. You can redeem up to 700 ezcoins in a single purchase.
The EEZEPC Loyalty Program is an exclusive opportunity for our valued customers to earn ezcoins and rewards by shopping with us.
  • Free 7-Day returns

Return Policies

Safe and secure experience!

Returns

Goods That Do Not Meet The Description

At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.

Video Proof

Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.

Tampered/Damaged Seal

Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.

  • Need help? Ask our Experts
  • No Warranty Coverage

Warranty Information

Understanding the terms

No Warranty Coverage

"No Warranty Coverage" indicates that a product does not come with any formal guarantee from the manufacturer, vendor, or us. In such situations, consumers need to be aware that they shoulder the responsibility for any potential defects or issues that may arise soon after opening or during the product's usage. 

  • Shop More, Save More
Shop, earn, save! Get 2899 ezcoins (Rs 2,899) as a reward with this purchase.
ezcoins 
Earn ezcoins on every purchase!
How do I earn ezcoins?
Shop for Rs. 100 = Earn 1 ezcoin
Note: ezcoins are credited once the order is completed. You can redeem up to 700 ezcoins in a single purchase.
The EEZEPC Loyalty Program is an exclusive opportunity for our valued customers to earn ezcoins and rewards by shopping with us.
  • Free 7-Day returns

Return Policies

Safe and secure experience!

Returns

Goods That Do Not Meet The Description

At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.

Video Proof

Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.

Tampered/Damaged Seal

Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.

  • Need help? Ask our Experts
ASUS ROG Ally X 7″ 120Hz FHD 1080p Gaming Handheld – AMD Ryzen Z1 Extreme Processor – 24GB with 1TB SSD – Black
SKU: 39019238
Model: RC72LA-NH007W

Rs 289,990

Rs 25,374/mo.* View EMI Plans

Authorised Dealer

Model: ROG Ally X
Processor: AMD Ryzen Z1 Extreme

ezCare Protection Plan

Add extra protection to your order?

(+Rs 8,700)
  • Instalments available on Credit Cards
EMI starts at Rs 25,374 - View Plans
  • Delivering Swiftly and Securely

Order now, and we'll make sure your favourites reach you with extra care.

Safe & Secure Shipping

  • EEZEPC Express Delivery

Applicable for Karachi*

Instant. Safe. Reliable.

Expect Delivery By:
Wednesday, 8th Oct - Thursday, 9th Oct
  • Standard Courier Delivery

Enjoy peace of mind with our trusted delivery partners.

Expect Delivery By:
Wednesday, 8th Oct – Friday, 10th Oct

Warranty Information

Understanding the terms

Brand Warranty

"Brand Warranty" refers to the manufacturer's assurance and commitment to stand behind the quality and durability of their products. When a product comes with a brand warranty, it means that the manufacturer guarantees to repair, replace or refund the item within a specified period if it experiences defects or malfunctions under normal usage conditions, under their terms & conditions. This warranty serves as a form of consumer protection, instilling confidence in the product's reliability and the brand's commitment to customer satisfaction. It offers peace of mind to consumers, assuring them that the brand is dedicated to maintaining the integrity of its products even after purchase.

  • Shop More, Save More
  • Shop More, Save More
Shop, earn, save! Get 2899 ezcoins (Rs 2,899) as a reward with this purchase.
ezcoins 
Earn ezcoins on every purchase!
How do I earn ezcoins?
Shop for Rs. 100 = Earn 1 ezcoin
Note: ezcoins are credited once the order is completed. You can redeem up to 700 ezcoins in a single purchase.
The EEZEPC Loyalty Program is an exclusive opportunity for our valued customers to earn ezcoins and rewards by shopping with us.
  • Free 7-Day returns

Return Policies

Safe and secure experience!

Returns

Goods That Do Not Meet The Description

At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.

Video Proof

Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.

Tampered/Damaged Seal

Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.

  • Need help? Ask our Experts

Warranty Information

Understanding the terms

Manufacturer Warranty

This product is covered by the manufacturer’s warranty, which ensures that any defects or malfunctions due to normal use will be repaired or replaced, in accordance with the manufacturer’s policy. Please be aware that EEZEPC does not handle warranty claims and is not responsible for warranty services related to this product.

For any warranty claims, technical support, or service requests, please contact the manufacturer directly. Their customer service team will assist you, or you can visit an authorised service center for repairs or replacements.

  • Shop More, Save More
  • Shop More, Save More
Shop, earn, save! Get 2899 ezcoins (Rs 2,899) as a reward with this purchase.
ezcoins 
Earn ezcoins on every purchase!
How do I earn ezcoins?
Shop for Rs. 100 = Earn 1 ezcoin
Note: ezcoins are credited once the order is completed. You can redeem up to 700 ezcoins in a single purchase.
The EEZEPC Loyalty Program is an exclusive opportunity for our valued customers to earn ezcoins and rewards by shopping with us.
  • Free 7-Day returns

Return Policies

Safe and secure experience!

Returns

Goods That Do Not Meet The Description

At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.

Video Proof

Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.

Tampered/Damaged Seal

Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.

  • Need help? Ask our Experts
  • No Warranty Coverage

Warranty Information

Understanding the terms

No Warranty Coverage

"No Warranty Coverage" indicates that a product does not come with any formal guarantee from the manufacturer, vendor, or us. In such situations, consumers need to be aware that they shoulder the responsibility for any potential defects or issues that may arise soon after opening or during the product's usage. 

  • Shop More, Save More
Shop, earn, save! Get 2899 ezcoins (Rs 2,899) as a reward with this purchase.
ezcoins 
Earn ezcoins on every purchase!
How do I earn ezcoins?
Shop for Rs. 100 = Earn 1 ezcoin
Note: ezcoins are credited once the order is completed. You can redeem up to 700 ezcoins in a single purchase.
The EEZEPC Loyalty Program is an exclusive opportunity for our valued customers to earn ezcoins and rewards by shopping with us.
  • Free 7-Day returns

Return Policies

Safe and secure experience!

Returns

Goods That Do Not Meet The Description

At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.

Video Proof

Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.

Tampered/Damaged Seal

Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.

  • Need help? Ask our Experts

Payment Methods:

Overview

Play your way with the ROG Ally X, the ultimate Windows gaming handheld. Access all your games as the Ally X is fully compatible with Steam, GOG, Xbox Game Pass, Epic, and more. Powered by the AMD Ryzen Z1 Extreme processor and equipped with 24GB of LPDDR5X RAM and 1TB of storage, the Ally X can handle all your gaming demands. Its 80Wh battery and redesigned ergonomics ensure comfort during long gaming sessions. With ROG Intelligent Cooling, featuring a Zero Gravity thermal system and dual fan design, the Ally X stays cool and quiet in any orientation, letting you game your way. The Full HD 120Hz high refresh rate display with FreeSync Premium provides a crystal-clear view of the action, even in fast-paced games. Experience gaming like never before with the Ally X.

Easier to play
More games. Better graphics. Higher performance. Wherever the limit is with gaming, you’re closer to it with Windows 11.

Stunningly beautiful visuals
On the Ally X, games are crisp and clear thanks to its 7″ Full HD touchscreen display equipped with a 120Hz refresh rate and AMD FreeSync Premium technology.

Incredible power
Powered by AMD’s latest Ryzen Z1 Extreme processor on Zen 4 architecture (8-cores, 16 threads) with RDNA 3 graphics at up to 2.7GHz and 8.6TFLOPs, the Ally X makes playing any game on the palm of your hand possible.

Seamless multitasking with 24GB of LPDDR5X RAM
Equipped with 24GB of 7500MHz LPDDR5X RAM, the Ally X can effortlessly swap through your applications and have multiple tabs running.

Rapid loading times with 1TB PCIe 4.0 SSD
Store all your favorite games and keep loading times ultra-fast with 1TB PCIe 4.0 SSD. If you have a larger game library, the Ally X includes a dedicated UH-II microSD card slot to add storage to your machine.

Access your favorite games anywhere
The ROG Ally X is fully compatible with Steam, Xbox Game Pass, Epic, GOG, and more thanks to Windows OS, ensuring that you can play your favorite games no matter where you go

Always ready to go with a massive 80Wh battery
The massive 80Wh battery allows you to play all your favorite games even when away from a power outlet. Fast charge technology gives you the ability to charge from 0% to 50% in just 30 minutes.

Game All Day Long with Upgraded Ergonomics
The ROX Ally X boasts a lightweight 1.49lbs chassis and redesigned ergonomics with taller substantial handgrips, refined macro keys, flat surface angles, and upgraded joysticks to make for a comfortable gaming experience.

Stay cool with ROG Intelligent Cooling
Sustain peak performance with ROG Intelligent Cooling. The Ally X features a Zero Gravity Thermal System with anti-gravity heat pipes, brand new 0.15mm ultra-thin fans for increased airflow, redesigned fan shrouds, and dual heatsinks to keep your device cool and quiet in any orientation.

Advanced user experience with Armoury Crate SE 1.5
With the latest version of Armoury Crate SE 1.5 pre-installed, the Ally X features a highly customizable game library, seamless software updates, and loads of performance tweaks. Armoury Crate SE is the ultimate tool to customize your Ally X.

Seamless Play with Cloud
With cloud saves and online game libraries, you can seamlessly transition from your main gaming battlestation to the Ally X so that you can continue your play no matter where you are. Equipped with ultra-fast Wi-Fi 6E networking, the Ally X can stream videos, access cloud gaming servicse and dwonload games effortlessly even on crowded networks.

Play the way you want
Game anywhere you go on handheld mode or hook it up to your TV with the convenient dual USB Type-C ports and connect multiple controllers to play with friends. With the Ally X, the choices are endless and you never have to settle for one option.

Xbox Game Pass included
Play Minecraft Legends and hundreds of other PC games on ROG Ally X with 3 months of Game Pass. *Terms apply.

Modern security
The Windows Hello fingerprint reader allows for secure logins, while Windows Defender provides constantly updated antivirus and malware protection. For younger users, parents can manage device and safety settings with parental controls.

Immerse yourself with Smart Amp speaker, Dolby Atmos, and Two-Way AI Noise Cancellation
Dual front-firing Smart Amp speakers with Dolby Atmos pumps up the volume without distortion. Two-Way AI Noise Cancellation filters out any background noises from your voice chats so you can focus on your game.

All the ports you need
Plug in all your favorite accessories and peripherals using the Ally X’s versatile USB 4 and USB 3.2 Type-C ports. Both ports support Power Delivery 3.0 and DisplayPort 1.4.

Overview

Play your way with the ROG Ally X, the ultimate Windows gaming handheld. Access all your games as the Ally X is fully compatible with Steam, GOG, Xbox Game Pass, Epic, and more. Powered by the AMD Ryzen Z1 Extreme processor and equipped with 24GB of LPDDR5X RAM and 1TB of storage, the Ally X can handle all your gaming demands. Its 80Wh battery and redesigned ergonomics ensure comfort during long gaming sessions. With ROG Intelligent Cooling, featuring a Zero Gravity thermal system and dual fan design, the Ally X stays cool and quiet in any orientation, letting you game your way. The Full HD 120Hz high refresh rate display with FreeSync Premium provides a crystal-clear view of the action, even in fast-paced games. Experience gaming like never before with the Ally X.

Easier to play
More games. Better graphics. Higher performance. Wherever the limit is with gaming, you’re closer to it with Windows 11.

Stunningly beautiful visuals
On the Ally X, games are crisp and clear thanks to its 7″ Full HD touchscreen display equipped with a 120Hz refresh rate and AMD FreeSync Premium technology.

Incredible power
Powered by AMD’s latest Ryzen Z1 Extreme processor on Zen 4 architecture (8-cores, 16 threads) with RDNA 3 graphics at up to 2.7GHz and 8.6TFLOPs, the Ally X makes playing any game on the palm of your hand possible.

Seamless multitasking with 24GB of LPDDR5X RAM
Equipped with 24GB of 7500MHz LPDDR5X RAM, the Ally X can effortlessly swap through your applications and have multiple tabs running.

Rapid loading times with 1TB PCIe 4.0 SSD
Store all your favorite games and keep loading times ultra-fast with 1TB PCIe 4.0 SSD. If you have a larger game library, the Ally X includes a dedicated UH-II microSD card slot to add storage to your machine.

Access your favorite games anywhere
The ROG Ally X is fully compatible with Steam, Xbox Game Pass, Epic, GOG, and more thanks to Windows OS, ensuring that you can play your favorite games no matter where you go

Always ready to go with a massive 80Wh battery
The massive 80Wh battery allows you to play all your favorite games even when away from a power outlet. Fast charge technology gives you the ability to charge from 0% to 50% in just 30 minutes.

Game All Day Long with Upgraded Ergonomics
The ROX Ally X boasts a lightweight 1.49lbs chassis and redesigned ergonomics with taller substantial handgrips, refined macro keys, flat surface angles, and upgraded joysticks to make for a comfortable gaming experience.

Stay cool with ROG Intelligent Cooling
Sustain peak performance with ROG Intelligent Cooling. The Ally X features a Zero Gravity Thermal System with anti-gravity heat pipes, brand new 0.15mm ultra-thin fans for increased airflow, redesigned fan shrouds, and dual heatsinks to keep your device cool and quiet in any orientation.

Advanced user experience with Armoury Crate SE 1.5
With the latest version of Armoury Crate SE 1.5 pre-installed, the Ally X features a highly customizable game library, seamless software updates, and loads of performance tweaks. Armoury Crate SE is the ultimate tool to customize your Ally X.

Seamless Play with Cloud
With cloud saves and online game libraries, you can seamlessly transition from your main gaming battlestation to the Ally X so that you can continue your play no matter where you are. Equipped with ultra-fast Wi-Fi 6E networking, the Ally X can stream videos, access cloud gaming servicse and dwonload games effortlessly even on crowded networks.

Play the way you want
Game anywhere you go on handheld mode or hook it up to your TV with the convenient dual USB Type-C ports and connect multiple controllers to play with friends. With the Ally X, the choices are endless and you never have to settle for one option.

Xbox Game Pass included
Play Minecraft Legends and hundreds of other PC games on ROG Ally X with 3 months of Game Pass. *Terms apply.

Modern security
The Windows Hello fingerprint reader allows for secure logins, while Windows Defender provides constantly updated antivirus and malware protection. For younger users, parents can manage device and safety settings with parental controls.

Immerse yourself with Smart Amp speaker, Dolby Atmos, and Two-Way AI Noise Cancellation
Dual front-firing Smart Amp speakers with Dolby Atmos pumps up the volume without distortion. Two-Way AI Noise Cancellation filters out any background noises from your voice chats so you can focus on your game.

All the ports you need
Plug in all your favorite accessories and peripherals using the Ally X’s versatile USB 4 and USB 3.2 Type-C ports. Both ports support Power Delivery 3.0 and DisplayPort 1.4.

Operating System

  • Windows 11 Home

Processor

  • CPU: AMD Ryzenâ„¢ Z1 Extreme Processor ("Zen4" architecture with 4nm process, 8-core / 16-threads, 24MB total cache, up to 5.10 GHz boost)
  • GPU: AMD Radeonâ„¢ Graphics (AMD RDNAâ„¢ 3, 12 CUs, up to 2.7 GHz, up to 8.6 Teraflops)
  • TDP: 9-30W

Display

  • Size: 7-inch
  • Resolution: FHD (1920 x 1080) 16:9
  • Type: IPS-level glossy display
  • sRGB: 100%
  • Adobe RGB: 75.35%
  • Protection: Gorilla® Glass Victusâ„¢
  • Touch Screen: 10-point multi-touch
  • Refresh Rate: 120Hz
  • Response Time: 7ms
  • Brightness: 500 nits
  • Technology: FreeSync Premium

Memory

  • RAM: 12GB*2 LPDDR5 on board
  • Support: Dual channel memory

Storage

  • Capacity: 1TB PCIe® 4.0 NVMeâ„¢ M.2 SSD (2280)

I/O Ports

  • 1x 3.5mm Combo Audio Jack
  • 1x USB 3.2 Gen 2 Type-C (support DisplayPortâ„¢ / power delivery)
  • 1x Type-C (support USB 4, Thunderboltâ„¢ 4 compliance, DisplayPortâ„¢ 1.4 with FreeSync support, Power Delivery 3.0)
  • 1x UHS-II microSD card reader (supports SD, SDXC, and SDHC)

Control and Input

  • A B X Y buttons
  • D-pad
  • L & R Hall Effect analog triggers
  • L & R bumpers
  • View button
  • Menu button
  • Command Center button
  • Armoury Crate button
  • 2x assignable grip buttons
  • Thumbsticks: 2x full-size analog sticks
  • Haptics: HD haptics
  • Gyro: 6-Axis IMU

Audio

  • AI noise-canceling technology
  • Hi-Res certification (for headphone)
  • Smart Amp Technology
  • Dolby Atmos
  • Built-in array microphone
  • 2-speaker system with Smart Amplifier Technology

Network and Communication

  • Wi-Fi: 6E (802.11ax) (Triple band) 2*2
  • Bluetooth®: 5.2 (*Bluetooth® version may change with OS version different.)

Battery

  • Capacity: 80WHrs, 4S1P, 4-cell Li-ion

Power Supply

  • Type: TYPE-C, 65W AC Adapter
  • Output: 20V DC, 3.25A, 65W
  • Input: 100~240V AC 50/60Hz universal

AURA SYNC

  • Yes

Weight

  • 678 g (1.49 lbs)

Dimensions (W x D x H)

  • 28.0 x 11.1 x 2.47 ~ 3.69 cm (11.02" x 4.37" x 0.97" ~ 1.45")

Xbox Game Pass

  • Offer: Xbox Game Pass Ultimate - 3 months (*Terms and exclusions apply. Offer only available in eligible markets for Xbox Game Pass Ultimate. Eligible markets are determined at activation. Game catalog varies by region, device, and time.)

Security

  • Built-in Fingerprint Sensor
  • Microsoft Pluton security processor
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ezCare

ezCare offers affordable coverage for your non-warranty items. With ezCare, you get a 7-day warranty coverage for non-warranty items, ensuring you're protected against any immediate issues after unboxing your product. Don't let the absence of a warranty leave you unprotected—choose ezCare for reliable and affordable protection.

Policies:

Coverage Start: Coverage begins immediately upon the delivery of the order.

Eligible Items: This warranty covers non-warranty items only. Products specifically designated as non-warranty items at the time of purchase qualify for this protection plan.

Coverage Period: The 7-day warranty coverage protects against defects or malfunctions that occur within the first 7 days after the product is received. We will first attempt to repair any defects or malfunctions. If repair is not feasible for any reason, we will promptly offer either a replacement or a full refund.

Claims Process: Customers must report any issues promptly within the coverage period to qualify for a claim under ezCare. Claims can be submitted to our customer support via email or WhatsApp and should include:

  • Proof of purchase (receipt or order confirmation)
  • Detailed description of the issue
  • Photographic evidence, if applicable

Exclusions: Coverage does not extend to:

  • Intentional damage (e.g., deliberate tampering or misuse etc)
  • Physical damage (e.g., water damage, scratches etc)
  • Loss or theft of the product
  • Cosmetic issues that do not affect functionality
  • Change of mind or buyer’s remorse

Transferability: This coverage is non-transferable and applies only to the original purchaser. The protection plan is not valid if the product is sold or transferred to another party.

Immediate Purchase Requirement: The protection plan must be purchased concurrently with the product order. It is not available for purchase at a later date.

Liability Disclaimer: EEZEPC assumes no responsibility for any issues arising with non-warranty products if the protection plan is not purchased at the time of the order. Additionally, we are not liable for any incidental or consequential damages resulting from the use or inability to use the product.

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Highly Recommended