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At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.
Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.
Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.
All gaming mouse pads aren’t created equally. Redragon gaming mouse pads are built and tested by gamers for gamers. Only the highest quality components are used for razor-sharp performance and precision. Everything from the top, bottom, and sides were engineered for maximum gaming accuracy and longevity. At just 5mm thick they are designed to be hard on top and soft on the bottom for high flexibility and anti-curling.
The high quality top surface is made from silk processed cloth, ensuring the mouse moves smoothly with optimal glide. An advanced multi-layer process is used to provide thousands of light reflecting microscopic points for ultra-precise tracking. This super fine and high density material is waterproof and easy to clean.
The bottom is made of natural processed rubber; this provides flexibility to adapt to different desktop surfaces. This natural rubber base also ensures a firm and steady grip of your desk for hardcore gaming sessions.
The edges are expertly reinforced by a dense stitching process that not only looks great but also prevents damage and deformation.
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