At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.
Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.
Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.
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High Definition Video – Records every image in crystal-clear 1080p definition
Advanced Night Vision – Provides a visual distance of up to 30 ft
Motion Detection and Notifications – Notifies you when the camera detects movement
Sound and Light Alarm – Trigger light and sound effects to frighten away unwanted visitors
Two-Way Audio – Enables communication through a built-in microphone and speaker
Safe Storage – Locally stores up to 128 GB on a microSD card, equal to 384 hours (16 days) of footage (based on laboratory conditions)
Easy Setup and Management – Manage everything with Tapo app