At EEZEPC we take pride in our products and want you to be completely satisfied with your purchase. Should a product not match the description on the website, you have 7 working days, from the date of delivery of the product(s), to claim an exchange or cancel an order by returning the product(s), undamaged, unopened in any manner, together with all packing materials and documentation to EEZEPC.
Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.
Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.
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Remote Control – Instantly turn connected devices on/off wherever you are through the Tapo app
Schedule – Preset a schedule to automatically manage devices
Timer – Create countdown timer lists for connected electronics
Voice Control – Manage your smart plug with voice commands via Amazon Alexa or the Google Assistant
Away Mode – Automatically turns devices on and off at different times to give the appearance that someone is home
Compact Design – Mini-sized to avoid blocking adjacent sockets
Easy Setup and Use – No hub required, set up quickly and manage easily through the free app